Conditional Navigation lets you build quizzes that adapt based on each visitor’s answers. Instead of following a fixed path, the quiz can branch into different views depending on how someone responds.
For example, if you ask about gender, the quiz can show a different set of follow-up questions or a tailored view for each option. If an answer requires more detail, the user can be guided into a deeper branch that matches their choice.
How to Add Conditional Navigation
You can use Conditional Navigation to branch your flow based on user answers.
Steps to add it:
- Conditional Navigation can only be applied to Multiple Choice and Image Choice blocks.
- Add one of these blocks to your editor.
- Fill in the block with the answers you want to offer.
- While in the block scroll to the Navigation section.
Click Navigation to open the settings.
Navigation – Next Step
By default, every Multiple Choice and Image Choice block is set to navigate to the next step. No matter which answer a user selects, they will automatically continue to the following step in your flow. You can see the current step order in the right-hand panel.
Navigation – Go to Step
With Go to Step navigation, you can send users to a different step instead of always moving them to the next one.
Navigation – Conditional
When you select Conditional under navigation settings, a new panel will appear showing all the answer choices in your block.
For each answer, you’ll see a dropdown menu where you can decide which step the user should go to next.
- One answer can skip a step and jump further ahead.
- Another answer can simply continue to the next step as usual.
Example:
If the user answers Yes, you can send them to a “Qualified” step.
If the user answers No, you can send them to a “Non-Qualified” step.
Navigation – Custom URL
With Custom URL navigation, users are redirected to a specific webpage once they complete the block – no matter which answer they choose.
This is useful if you want to send users to:
- An external landing page
- A thank-you page hosted outside your flow
💡 Tip: Always make sure the URL starts with https:// to ensure a secure redirect.
Navigate On Option Click
Under the navigation settings, you’ll also find an option called “Navigate on option click.”
- When enabled → The flow continues as soon as the user selects an answer. No extra button is needed.
- When disabled → The user must select an answer and press the button to continue.
